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Top ten failure lists are a dime a dozen and enough to drive a person crazy. This one is exceptional because the guy who compiled it, Jeff Papows, literally wrote the book on this subject.
Jeff’s book is called GLITCH, and it documents some of the great software failures of our time; he even quotes yours truly in the book. Jeff is CEO of Weblayers and an authority on the impact of technology glitches on society. He and I share the belief that IT governance plays a crucial role in alleviating this problem.
This is Jeff’s top ten list of software glitches for 2010:
Toys R Us Double Charges Black Friday Shoppers New Hampshire Man Charged 23 Quadrillion Dollars for a pack of smokes McAfee Software Glitch Proves Costly Apple to issue software fix for lingering iPad Wi-Fi problems Weapon Software Glitch Hits Close to Home Toyota Slapped With $32.4 Million Fine for Mishandling Recalls Verizon Wireless to refund $50 million over software glitch Faulty software costs NY $114M Chase Web crash locks out 16.5 million online customers Airborne Laser Test Failure Blamed on Software Error
What do you think about this list — does it include the best failures?
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